Privacy Policy

No. We have never sold customer information and we are not going to start. Your name, phone number, and address get used to price your job, get the trailer to the right driveway, and send you an invoice. That is the entire list. We do not rent contact lists, we do not trade leads with other haulers, and we do not hand your information to advertisers.

It lands on the same phone that answers your call, and whoever is quoting that day looks at it to size the load. We hold onto it until the job closes out, then it goes away in the normal course of clearing out old threads.

One thing worth knowing: phone photos usually carry GPS coordinates inside the file. If that bothers you, switch off location tagging in your camera app before you send the picture.

You can ask what we have on file about you, ask for a copy of it, ask us to correct anything that is wrong, and ask us to delete it. The one thing we cannot delete on request is a record we are required to keep, such as an invoice for completed work that has to sit in the books for tax and insurance purposes. Everything else is fair game.

Under the California Consumer Privacy Act as amended by the CPRA, California residents can find out what personal information a business collects and why, request that it be deleted, request that it be corrected, opt out of the sale or sharing of personal information, and not be treated any differently for asking.

Wild West Junk Removal does not sell personal information and does not share it for cross context behavioral advertising, so there is no Do Not Sell request to file with us. If you want that confirmed in writing, ask and we will put it in an email.

Email service@wildwestjunkremoval.com or call (951) 837-8072 and tell us plainly what you want. Before we hand anything over, we will ask you to confirm a detail we already have on file, usually the phone number or the service address tied to your job, so we are not giving your information to a stranger who happens to know your name. We answer within 45 days and there is no fee.

Reply STOP to any text from us and that number stops receiving messages. Reply HELP if you need assistance. Your carrier's message and data rates still apply. To stop phone calls, tell us on the phone or send an email and we will note it on the job. We are a hauling company, not a marketing operation, so this comes up about as often as rain in July.

If you hired us, yes. The address sits on the estimate and the invoice, and those records have to stay put for tax, accounting, and insurance reasons. If you asked for a quote and never booked, the request gets cleared out after roughly twelve months. Ask us and we will clear it sooner.

No. Your information stays with Wild West Junk Removal and with the United States based companies that host this website, carry our email and phone traffic, and filter spam out of the contact form. We do not transfer customer information outside the country.

This website runs over an encrypted HTTPS connection, administrator accounts are password protected, and job records are open only to the people who need them to do the work. No system anywhere is bulletproof and we are not going to pretend ours is, but we handle your information the way we would want ours handled.

No. This website and our hauling services are meant for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child sent us something, call (951) 837-8072 or email service@wildwestjunkremoval.com and we will delete it.

Probably, eventually. If we change what we collect or what we do with it, we update this page and change the date at the bottom. Anything material gets written out plainly in the body of the policy rather than buried in a sentence at the end.