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Privacy Policy
This policy explains what information Wild West Junk Removal collects when you call, text, fill out a form, or browse wildwestjunkremoval.com, how that information is used, how long we keep it, and the rights you have over it.
Family owned in Temecula, California. Licensed and insured. We do not sell your personal information.
Section 1
Who We Are
Plain English summary
Wild West Junk Removal is a family owned hauling company in Temecula, California. We collect only what we need to answer your questions, quote your job, show up at the right address, and keep this website running. We do not sell your personal information and we do not share it with anyone outside the vendors who help us operate.
Our website address is https://wildwestjunkremoval.com. We provide residential and commercial junk removal, hauling, cleanouts, and disposal throughout Temecula, Murrieta, and Southwest Riverside County. Our mailing address is 31815 Sandhill Ln, Temecula, CA 92591.
For the purposes of California privacy law, Wild West Junk Removal is the business that determines how and why your personal information is handled.
Section 2
Information We Collect
There are three ways information reaches us: you hand it to us, your browser sends it automatically, or you text us a photo of the pile.
Information you give us
Your name, phone number, email address, service address, and any details you type into a quote form or tell us on the phone about what needs to be hauled away. If you request a written estimate or an invoice, we keep a record of that job.
Information collected automatically
Your IP address, browser type and version, device type, operating system, the pages you viewed on this site, how long you stayed, and the page or search that sent you here. This is standard web server and analytics data.
Photos and text messages
Many customers text a photo of the junk so we can quote it sight unseen. If you do that, we receive your phone number, the photo, and any message you send with it. Photos may contain embedded location data, so remove it first if that concerns you.
What we do not collect
We do not take payments through this website, so no card numbers, bank details, or payment credentials are collected or stored here. We do not ask for Social Security numbers, driver license numbers, or any other government identifiers.
Comments
Blog and page comments are turned off across this website, so there is no comment form collecting names, email addresses, or IP addresses. If comments are ever re-enabled, this policy will be updated before that happens.
Media you upload
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images published on the website.
Section 3
How We Use Your Information
Every use below is tied to running the business or running the website. Nothing is used for profiling, scoring, or resale.
- Responding to quote requests, phone calls, texts, and contact form submissions
- Scheduling your pickup and getting the truck to the right address at the right time
- Preparing estimates, invoices, and receipts, and keeping records required for taxes and insurance
- Following up on a job, resolving a problem, or answering a question after the fact
- Understanding which pages of this site are useful so we can improve them
- Protecting the site and our customers from spam, fraud, and abuse
If you ask us to stop contacting you, we stop. Replying STOP to a text message from us ends further messages from that number.
Section 4
Cookies and Analytics
A cookie is a small file your browser stores on your device. This website uses a short list of them, described below.
| Set by | Purpose | Typical lifespan |
|---|---|---|
| Google Analytics 4 | Tells us how many people visited, which pages they read, and roughly where they came from. Measurement is aggregated, not tied to your name. | Up to 2 years |
| GoDaddy hosting | Our host runs first party performance and security measurement on the site, which may set cookies or read basic request data. | Session to 1 year |
| WordPress | A temporary cookie checks whether your browser accepts cookies. It holds no personal data and is discarded when you close the browser. | Session |
| WordPress login | Applies only to site administrators. Stores login state and screen display choices. Login cookies last two days, or two weeks with Remember Me. | 2 days to 1 year |
You can block or delete cookies through your browser settings. The site will still work, but analytics will not count your visit and administrator login will not persist.
Embedded content from other websites
Pages on this site may include embedded content such as videos, maps, or review widgets. Embedded content from another website behaves exactly as if you had visited that website directly. Those websites may collect data about you, set their own cookies, embed additional third party tracking, and monitor your interaction with the embedded content, including if you have an account and are logged in to that website.
Section 5
Who We Share Information With
We share personal information only with vendors that help us operate, and only to the extent they need it. We do not sell personal information, and we do not trade or rent contact lists.
- Web hosting. Our host stores and serves this website and its server logs.
- Analytics. Google Analytics processes the site usage data described above.
- Email and messaging. Our email and phone providers carry the messages you send us and the replies we send you.
- Spam filtering. Form submissions may be screened by an automated spam detection service before they reach our inbox.
- Legal and safety. We will disclose information if required by law, subpoena, or court order, or when necessary to protect our rights, our crew, or the public.
Password reset notice
If you hold an account on this website and request a password reset, your IP address will be included in the password reset email.
Section 6
How Long We Keep It
We keep information only as long as it serves a purpose, then we let it go.
| Type of information | How long we keep it |
|---|---|
| Quote requests that did not become jobs | Roughly 12 months, then deleted |
| Completed job records, estimates, and invoices | As long as required for tax, accounting, and insurance purposes |
| Text messages and job photos | Until the job closes out, then deleted in the normal course |
| Website analytics data | Per the retention setting in Google Analytics, currently a rolling period measured in months |
| Registered user profiles, if any | Until the account is deleted |
Registered users can see, edit, or delete the personal information in their own profile at any time, except that they cannot change their username. Website administrators can also see and edit that information.
Section 7
Your Rights
Ask us and we will act on it. There is no fee, and using these rights will never affect the price or quality of service you get from us.
You can ask us what personal information we hold about you, ask for a copy of it, ask us to correct anything that is wrong, and ask us to delete it. Deletion does not cover records we are obliged to keep for administrative, legal, tax, or security reasons, such as invoices for completed work.
Under the California Consumer Privacy Act as amended by the CPRA, California residents have the right to know what personal information is collected and why, the right to request deletion, the right to request correction, the right to opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising any of these rights.
We do not sell personal information and we do not share it for cross context behavioral advertising. There is no Do Not Sell request to make, but you are welcome to confirm that with us in writing.
Email service@wildwestjunkremoval.com or call (951) 837-8072 and tell us what you want. So we do not hand your information to the wrong person, we will ask you to confirm a detail we already have on file, such as the phone number or service address tied to your job. We respond within 45 days.
Reply STOP to any text message from us and we will stop messaging that number. Reply HELP for assistance. Message and data rates may apply from your carrier. To stop calls, just tell us on the phone or send an email and we will note it.
Your information stays with us and with the United States based vendors listed above who host the site, carry our email and phone traffic, and screen submissions for spam. We do not transfer customer information overseas.
This website is served over an encrypted HTTPS connection, administrator accounts are password protected, and access to job records is limited to the people who need it to do the work. No method of transmission or storage is completely secure, so we cannot promise absolute security, but we treat your information the way we would want ours treated.
No. This website and our services are directed to adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.
It may. If we change how we collect or use information, we will update this page and change the date at the bottom. Material changes will be described plainly rather than buried in the text.
Questions About This Policy?
Call, text, or email and a person will answer. No ticket queue, no runaround.
Wild West Junk Removal · 31815 Sandhill Ln, Temecula, CA 92591 · service@wildwestjunkremoval.com · Monday through Friday, 9am to 5pm
Last updated: August 3, 2026